American Carpet South

Reviews about American Carpet South

• Santos Ortiz

  Oct, 26 2018
  ★ ☆ ☆ ☆ ☆
  THIS IS THE WORST COMPANY I'VE EVER HAD TO DEAL WITH. HOW CAN HOME DEPOT HAVE THEM WORKING FOR THEM. CAN'T THEY SEE THE Y HAVE ONLY 2 STARS !!!
  AND THE SAD THING IS ,THEY'RE THE ONLY ONE WORKING OUT HERE IN NASSAU COUNTY. YOU CANNOT REQUEST ANOTHER COMPANY BECAUSE THIS IS IT. I WAITED 4 MONTHS TO HAVE THEM PUT MY BASEMENT FLOORS DOWN ( NO FAULT OF MINE). I HAD 3 LAYERS OF OLD TILES. I PAID TO HAVE THEM REMOVED AND WHEN THEY GOT TO THE LAST ONE, THEY REALIZED IT WAS AN OLD STYLE ASBESTOS TILE. THEY WHINED ABOUT AND SIAD THEY CAN'T REMOVE IT. FOR THE OBVIOUS REASONS.
  SO RATHER TO GIVE US THE OPPORTUNITY TO HAVE IT REMOVED, THEY DECIDED THEY CAN SKIM THE SURFACE AND MAKE IT EVEN TO INSTALL THE TILES WE PICKED OUT. COME THE NEXT DAY TO INSPECT, THEY SAID, OH NO WE CAN'T PUT THIS TYPE OF TILES DOWN BECAUSE IT WILL CRACK. DON'T YOU THINK AS FLOOR EXPERTS THEY WOULD HAVE KNOWN THAT. ( NEED I GO MORE).
  THEN THEY MADE US PICK AN ALTERNATIVE TILE THAT WASN'T WHAT WE REALLY WANT BUT HAD NO CHOICE DUE TO THERE MISTAKE. I GUESS THE REASON HOME DEPOT KEEPS THEM BECAUSE THEY'RE CHEAP TO HIRE. NO PEOPLE SKILLS, HORRIBLE PHONE SERVICE, NEVER RETURNS YOUR CALL. THEY FINALLY PUT THE FLOOR DOWN (4 MONTHS LATER) AND DIDN'T HAVE THE MOLDINGS TO FINISH THE JOB. NOW ON 30 DAYS AND STILL NO SHOE ON MOLDING. IT'S SAD WHEN YOU PAY FOR SERVICE AND GET GET CRAPPIE SERVICE.
  SHAME ON HOME DEPOT. I HATE TO TAKE FOOD OUT OF PEOPLE'S MOUTHS BUT, THEY NEED TO RECTIFY THIS OR GO OUT OF BUSINESS.

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